Dedicated Support Plans

Dedicated Support Tier 1
£20.00 GBP Monthly

In addition to the standard support -
1 on 1 help within 60 mins of raising a support ticket during office hours and within 12 hours at all other times.
FREE emergency support 24/7

Dedicated Support Tier 2
£50.00 GBP Monthly

Dedicated Phone support
Dedicated Email support
Dedicated support technician
End User troubleshooting
Full VM / Playout troubleshooting
15 Min response times 24/7

  • In addition to the standard support and T1 Support

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